Welcome to the New Season!

We are excited to introduce you to our membership management system that allows you to pay your annual membership dues, buy guest passes, check-in quickly at the front desk, stay up to date with the newsletter and calendar, and access many other benefits all in one place.

On This Page

Managing Your Account
  • Account Information
  • Household Members
  • Payments
All Set? Let’s Go!
  • Manage Account
  • Account Update
  • Unaccompanied Minors

Managing Your Account

Account Information


Log In

To log into your new account, select Login at the top of the home page or navigate to the Manage Account page under Membership. Enter the username and password your selected when you signed up. If you cannot remember your password, use the password reset link on the login page and an email will be sent to reset it.

Change Account Type

Should the size of your household change, use the Account Update form to change your Account Type between Family, Two Person, Senior Two Person, Individual, and Senior Individual.

Edit Account Information

Click the three dots to the right of Account Summary and select Edit Account Details. You can change your username here, change the billing contact, and update your address. Make sure you are using the address which is associated with your credit card. You can also change your password here by selecting Change Password.

Emergency Contact

Everyone should have an emergency contact on file. To add an emergency contact click the three dots next to Emergency Contact and add name and phone number.

Household Members


Add Members

Use the Account Update form to add members to your account. Please remember, all members must have the same permanent address.

Edit Member Information

Click the three dots next to the member’s name and edit name, phone, email, gender, member type and/or date of birth.

Delete Members

If you need to delete a member, click the three dots next to the member and delete.

Profile Image

Photo identification is required to enter the facility. Photos must be close-up, so that the face is clearly visible. To upload a photo for each individual on your family’s membership, click the burger menu (three stacked dots) to the right of the member’s name and select ADD PHOTO. If the burger menu is not visible, look for a horizontal scroll bar at the bottom of the Members list and scroll it all the way to the right. Upload a photo by clicking on the pencil tool and then click on the UPLOAD IMAGE icon. Editing tools are provided below the photo (plus, minus, flip, delete). If the image is not a close-up of the face, use the plus symbol to zoom in and crop it; center the image by clicking and dragging it.

Account Requirements


Missing Information

The Account Requirements list contains important information required before paying Annual Membership Dues. It will only appear if this information is missing. Should it display on your account page, take note of what is missing, then locate the Members box below it. Click on the burger menu (three stacked dots) to the right of the member’s name to update their profile. If the burger menu is not visible, look for a horizontal scroll bar at the bottom of the Members list and scroll it all the way to the right.

Payments


Make a Payment

Please secure your membership by making a payment. To access the Payments screen, click on the words “PAY HERE” in the Account Summary section. Note: you will not be able to make a payment without completing any REQUIRED fields noted on the screen. Once you have completed the required items and clicked on your dues payment, you will choose your method of payment and be taken to a second screen to check out. To finalize your payment, click the “Submit Payment” button at the bottom of the screen.

We accept the following forms of payment:


Credit/Debit Card

If you are paying by credit card, enter credit card number, expiration date and CVV. Note: Please be sure the address on file with your credit card company matches the address entered into your member account.

ACH Direct Debit

ACH payments are a secure and efficient way to transfer funds electronically between bank accounts. If you are paying by this method, you will need to provide your bank account number and routing number. An ACH payment is considered settled when it has been submitted for final funding. However, depending on the banks involved it may take several days for the funds to actually be transferred into your account. The timing is also affected by bank holidays.

Membership Activation

Memberships will be shown as “Pending” in your account until payment is received. Activation of your membership may take up to two days for credit card payments and one to two weeks for ACH payments.